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First CMA Problem

Toni Kemble Jan 30, 2015 06:48AM PST

I'm trying to generate my first and I'm getting a message...

"The page you're looking for doesn't exist.

You may have mistyped the address or the page may have moved.

You can click here to go to the Cloud CMA home page or use your Back button to go back to the previous page."

...I've tried using the down and dirty way to fetch listings and I've tried entering my own MLS numbers.

Please help!

Up -2 rated Down
Michael Carreon Feb 20, 2015 04:52PM PST Cloud CMA Agent
Hello,

Please make sure the subject property address is entered in with address number, street, city, State and Zip. Typically a drop down will appear and the user can pick the address that applies.

Up -2 rated Down
Michael Carreon Mar 09, 2015 09:28AM PDT Cloud CMA Agent
Hi Rhonda,

Please make sure the Photo type is a jpeg and make sure the max pixel size is 670x829. If you still need assistance, please email us directly at support@cloudCMA.com.

Up -2 rated Down
Michael Carreon May 18, 2015 10:57AM PDT Cloud CMA Agent
Hello

We are experiencing network issues at our data center which are causing the site to be frustratingly slow. We'll remove the banner notification in cloud cma when everything is working well again.
Up -1 rated Down
Michael Carreon May 21, 2015 02:58PM PDT Cloud CMA Agent
Hi Payam,

I see that there is a report in your account that did finish publishing. Please contact CRMLS support if you encounter similar errors.

Test: http://reports.cloudcma.com/32bdb33cb5a86dd890c5a9f66f1f76eb.pdf?1432243071
Up -1 rated Down
Michael Carreon Jun 01, 2015 11:03AM PDT Cloud CMA Agent
Hi Tonya

I see that you were able to create a report, Are you still in need of assistance?

Test: http://reports.cloudcma.com/7a550e4f67ba019a05c85971e3ac8647.pdf?1432921302
Up -1 rated Down
Michael Carreon Jul 20, 2015 11:32AM PDT Cloud CMA Agent
Hi Tim,

if you are adding a subject property photo to the CMA report, try fetching listings without the Photo. If Cloud CMA is able to fetch listings than you know the Photo you are using is too large.

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